Senior Manager - Remedial & Recoveries (Credit Risk) Job at NCBA Bank Uganda - Kampala

Senior Manager - Remedial & Recoveries (Credit Risk Management)

NCBA Bank Uganda Limited is seeking an experienced and results-driven Senior Manager to lead our Remedial Management & Recoveries function within the Credit Risk Management department. This is a senior leadership role based in Kampala, Uganda, offering an excellent opportunity to shape the bank's credit recovery strategy and protect its asset portfolio.

As a key leader, you will be responsible for developing and executing effective strategies to minimise credit losses and maximise recoveries from non-performing accounts. You will work closely with various business units to manage the bank's remedial portfolio and ensure compliance with regulatory standards and internal policies.

Key Responsibilities & Duties:

• Develop, implement, and oversee the bank's overall remedial and recovery strategy.
• Lead and manage the Remedial & Recoveries team, providing guidance and performance management.
• Analyse the non-performing loan (NPL) portfolio to identify trends and recommend proactive recovery actions.
• Manage relationships with external agencies, legal counsel, and auctioneers involved in the recovery process.
• Ensure all recovery activities comply with the Bank of Uganda regulations, the Uganda Financial Institutions Act, and internal credit policies.
• Prepare and present detailed recovery reports and portfolio status updates to senior management and relevant committees.
• Negotiate and structure settlements, restructurings, and other recovery solutions with customers.
• Continuously review and improve recovery processes and systems for greater efficiency.

Requirements & Qualifications:

• A Bachelor's degree in Finance, Business Administration, Commerce, or a related field. A Master's degree or professional qualification (e.g., ACCA, CPA) is a strong advantage.
• Minimum of 7 years of progressive experience in banking, with at least 5 years in a dedicated credit recovery, remedial management, or debt collection role within a financial institution in Uganda.
• In-depth knowledge of Uganda's banking laws, credit processes, and the legal framework for loan recovery.
• Proven track record of successfully managing a sizeable recovery portfolio and leading a team.
• Excellent negotiation, analytical, and problem-solving skills.
• Strong leadership capabilities and effective communication skills.

What We Offer:

• A competitive and attractive remuneration package commensurate with experience.
• Comprehensive benefits package typical of a leading bank in Uganda.
• A dynamic and professional work environment at our head office in Kampala.
• Significant career growth and development opportunities within the NCBA Group.
• The chance to play a critical role in safeguarding the bank's financial health.

If you are a seasoned banking professional with a strong background in credit recoveries, we encourage you to apply. This role is vital to our risk management framework and offers a challenging yet rewarding career path.

To Apply: Please visit the official NCBA Bank Uganda careers portal at https://ug.ncbagroup.com/job-openings/ to submit your application.