Process Analyst Job in Nigeria | Watu Africa Careers

Watu Africa, a leading asset financing company, is seeking a detail-oriented Process Analyst to join our team in Nigeria. This is an exciting opportunity for a professional passionate about business process improvement and operational excellence in the African fintech sector.

About Watu Africa
Watu is a mission-driven company focused on providing financing for motorcycles and three-wheelers across Africa, empowering entrepreneurs and driving financial inclusion. We are growing rapidly and looking for talented individuals to help us scale our operations.

Key Responsibilities & Duties
As a Process Analyst, you will play a crucial role in optimising our business operations. Your main tasks will include:

• Analysing, mapping, and documenting existing business processes to identify inefficiencies and bottlenecks.
• Designing and proposing improved workflows to enhance productivity, reduce costs, and improve customer experience.
• Collaborating with cross-functional teams in Nigeria and across our African operations to implement process changes.
• Developing and maintaining standard operating procedures (SOPs) and process documentation.
• Using data analysis to measure process performance and track the impact of improvements.
• Supporting the rollout of new systems and technologies by ensuring processes are aligned.

Requirements & Qualifications
To be successful in this role, you should possess:

• A Bachelor's degree in Business Administration, Finance, IT, or a related field.
• Proven experience (2+ years) in business process analysis, management consulting, or a similar analytical role.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and interpersonal skills to work with diverse teams.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis.
• Knowledge of the fintech, asset financing, or logistics sector in Africa is a strong advantage.
• Ability to work independently and manage multiple projects in a fast-paced environment.

What We Offer
Watu provides a dynamic and supportive work environment with opportunities for career growth across Africa. Benefits include:

• A competitive salary and performance-based incentives.
• Comprehensive health insurance and other benefits.
• A vibrant, international work culture focused on innovation and impact.
• Significant opportunities for professional development and training.

If you are ready to use your skills to improve processes and drive growth for a company making a real difference, apply today to join the Watu team in Nigeria.