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Assistant Relationship Manager Personal Banking Jobs in Kampala at NCBA Bank Uganda

NCBA Bank Uganda Limited Kampala
Full-time Mid Banking & Finance
Posted 31 December 2025
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31 December 2025
Posted
Open
Deadline
New
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Job Description

NCBA Bank Uganda Limited is seeking a motivated and customer-focused Assistant Relationship Manager for Personal Banking to join our dynamic retail banking team in Kampala. This is an excellent opportunity to build a rewarding career in Uganda's competitive banking sector, where you will play a key role in growing our customer base and delivering exceptional financial solutions.

About the Role:
As an Assistant Relationship Manager, you will support the Branch Manager and Relationship Managers in driving retail banking business. You will be at the forefront of customer engagement, helping clients achieve their financial goals with our suite of personal banking products.

Key Responsibilities:

  • Assist in managing and growing a portfolio of personal banking clients.
  • Support the acquisition of new customers and deepen relationships with existing ones.
  • Promote and sell NCBA Bank's retail products, including savings accounts, loans, and credit facilities.
  • Provide excellent customer service and resolve client inquiries promptly.
  • Collaborate with the branch team to achieve sales targets and business objectives.
  • Ensure compliance with the bank's policies, procedures, and regulatory requirements in Uganda.

Requirements:

  • A bachelor's degree in Business Administration, Finance, Commerce, or a related field.
  • At least 2 years of experience in retail banking, sales, or customer relationship management.
  • Strong understanding of personal banking products and the Ugandan financial market.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proven track record in meeting sales targets.
  • Proficiency in Microsoft Office and banking software.

What We Offer:

  • A competitive salary and benefits package.
  • Comprehensive medical insurance.
  • Opportunities for professional growth and career development within the NCBA Group.
  • A supportive and collaborative work environment.
  • Staff loan facilities at preferential rates.

If you are passionate about banking and building lasting client relationships, apply today to join a leading financial institution in Uganda.

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Job Summary

Type
Full-time
Experience
Mid
Category
Banking & Finance
Location
Kampala
Applications Closed

This job is no longer accepting applications

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