Administrative Officer Job at C-Care IMC Entebbe - Healthcare Administration

C-Care IMC Entebbe is seeking a dedicated Administrative Officer to join our dynamic healthcare team in Entebbe. This is an excellent opportunity for an administrative professional looking to build a career in Uganda's growing healthcare sector.

Position Overview:
As an Administrative Officer at C-Care IMC Entebbe, you will be the first point of contact for patients, ensuring they receive exceptional service from arrival through to billing and discharge. Your role is crucial in maintaining smooth hospital operations and creating positive patient experiences.

Key Responsibilities:
• Greet and welcome patients with professionalism and empathy
• Accurately register and collect patient information
• Verify insurance details and process billing efficiently
• Direct patients to appropriate departments and services
• Maintain accurate patient records and documentation
• Handle patient inquiries and resolve issues promptly
• Coordinate with medical staff to ensure seamless patient flow
• Process payments and maintain financial records

Qualifications and Requirements:
• Diploma or Degree in Business Administration, Office Management, or related field
• Minimum 2 years experience in administrative role, preferably in healthcare
• Excellent communication and customer service skills
• Proficiency in computer applications and office software
• Knowledge of medical billing and insurance processes
• Strong organizational and multitasking abilities
• Understanding of Ugandan healthcare system standards

Benefits Package:
• Competitive salary with performance incentives
• Comprehensive medical insurance coverage
• Professional development opportunities
• Supportive work environment
• Career growth prospects in healthcare administration
• Transport allowance
• Annual leave and public holidays

Join C-Care IMC Entebbe, one of Uganda's leading healthcare providers, and contribute to delivering quality medical services to our community. This position offers valuable experience in healthcare administration with opportunities for career advancement.