Clerical Officer & Receptionist Job at NHS Scotland Health Centre - Eastern Region, Uganda

Clerical Officer & Receptionist - Business Support Job in Eastern Region, Uganda

NHS Scotland is seeking a professional and organised Clerical Officer/Receptionist to join our Business Support team at our Health Centre in the Eastern Region of Uganda. This is an excellent opportunity to build a career in healthcare administration within a respected international organisation. As the first point of contact, you will play a vital role in ensuring the smooth operation of our health centre and providing exceptional service to patients and staff.

Key Responsibilities & Duties:

• Greet patients, visitors, and staff in a warm and professional manner at the main reception.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate departments.
• Schedule and confirm patient appointments using the centre's management system.
• Maintain accurate and up-to-date patient records and administrative files.
• Handle general clerical duties including data entry, filing, photocopying, and managing office supplies.
• Support the business support team with various administrative tasks to ensure efficient centre operations.
• Uphold strict confidentiality regarding all patient and organisational information.

Requirements & Qualifications:

• Uganda Certificate of Education (UCE) or equivalent; an additional certificate in office administration, secretarial studies, or a related field is a strong advantage.
• Proven experience in a receptionist, clerical officer, or customer service role, preferably within a healthcare or similar professional setting in Uganda.
• Excellent communication and interpersonal skills in English; knowledge of local languages in the Eastern Region is beneficial.
• Strong organisational skills and the ability to multitask in a fast-paced environment.
• Proficiency in using computers and standard office software (e.g., MS Word, Excel, email).
• A professional, courteous, and patient-centred attitude.

What We Offer:

• A competitive salary and benefits package commensurate with experience and Ugandan market standards.
• The opportunity to work with a leading international healthcare provider.
• A supportive and professional working environment.
• Potential for skills development and career growth within the organisation.

If you are a motivated individual with strong administrative skills and a passion for providing excellent service, we encourage you to apply for this Clerical Officer and Receptionist position in Eastern Region, Uganda.