Administrative Officer Job at C-Care IMC Mbarara - Healthcare Reception

C-Care IMC Mbarara is seeking a dedicated Administrative Officer to join our dynamic healthcare team. This is an excellent opportunity for an organised professional with exceptional customer service skills to contribute to quality patient care in Uganda's healthcare sector.

Job Summary
As an Administrative Officer at C-Care IMC Mbarara, you will be the first point of contact for patients and visitors, ensuring they receive outstanding service from arrival to departure. You will play a crucial role in creating positive patient experiences while maintaining accurate administrative records.

Key Responsibilities
• Greet and welcome patients and visitors with warmth and professionalism
• Receive, register, and direct patients through our healthcare facility
• Handle patient billing processes accurately and efficiently
• Collect and verify patient information with attention to detail
• Process insurance verifications and claims
• Maintain positive patient interactions throughout their visit
• Coordinate patient flow and waiting area management
• Handle patient inquiries and provide necessary information

Requirements
• Uganda Advanced Certificate of Education (UACE) or equivalent
• Diploma in Business Administration, Office Management or related field
• Minimum 2 years experience in administrative or customer service role
• Excellent communication and interpersonal skills
• Proficiency in computer applications and office software
• Knowledge of medical billing and insurance processes preferred
• Ability to maintain confidentiality and handle sensitive information

Benefits
• Competitive salary package in Uganda Shillings
• Professional development opportunities
• Supportive work environment
• Healthcare benefits
• Opportunity to work in a reputable healthcare institution
• Career growth prospects within the C-Care network

Join C-Care IMC Mbarara and become part of a team dedicated to providing exceptional healthcare services to the Mbarara community. Apply today to start your rewarding career in healthcare administration!