Host/Hostess Jobs at Java House Nairobi - 15 Vacancies Available

Java House Africa, a leading restaurant and coffee chain, is seeking 15 enthusiastic and customer-focused individuals to join our team as Hosts/Hostesses in Nairobi. This is an excellent opportunity for those looking to build a career in the vibrant hospitality industry with one of East Africa's most recognised brands.

As a Host/Hostess at Java House, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring a seamless dining experience from arrival to departure. You will play a crucial role in managing reservations, greeting customers, and coordinating with the service team to maintain our high standards of customer satisfaction.

Key Responsibilities:

• Warmly greet and seat guests upon arrival, managing the waiting list during peak hours.
• Manage table reservations and seating arrangements efficiently.
• Maintain a clean and organised reception and waiting area.
• Provide guests with menus and inform them of daily specials.
• Answer incoming phone calls and assist with customer enquiries.
• Bid guests farewell and invite them to return.
• Work closely with servers and management to ensure smooth restaurant operations.

Requirements & Qualifications:

• A positive attitude and excellent interpersonal skills.
• Strong communication abilities in English; knowledge of Kiswahili is an added advantage.
• Ability to work effectively in a fast-paced team environment.
• Professional appearance and a friendly, welcoming demeanour.
• No prior experience required; training will be provided. Ideal for entry-level candidates.
• Must be legally eligible to work in Kenya.

Benefits of Working at Java House:

• Comprehensive on-the-job training and career growth opportunities within the group.
• Work in a dynamic and professional environment.
• Staff meals during shifts.
• Be part of a respected brand known for quality and service.

If you are passionate about hospitality and creating memorable customer experiences, we encourage you to apply for this exciting Host/Hostess position in Nairobi.