Branch Manager Banking Job in Mbarara - Equity Bank Uganda

Equity Bank Uganda, a leading financial services provider, is seeking a dynamic and experienced Branch Manager to lead our operations in Mbarara. This is a senior leadership role for a banking professional ready to drive growth, ensure operational excellence, and deliver exceptional customer service in one of Uganda's key commercial centres.

Key Responsibilities & Duties:

• Oversee all daily branch operations, ensuring efficiency, security, and compliance with Bank of Uganda regulations.
• Lead, mentor, and manage a team of banking staff to achieve performance targets and provide excellent customer service.
• Develop and implement business strategies to grow the branch's customer base, deposits, and loan portfolio.
• Ensure the highest standards of customer satisfaction by resolving queries promptly and enhancing the customer banking experience.
• Maintain a strong understanding of local market dynamics in Mbarara and Western Uganda to identify new business opportunities.
• Manage the branch's financial performance, including budgeting, cost control, and profitability.
• Ensure strict adherence to all internal controls, anti-money laundering (AML) policies, and banking laws of Uganda.

Requirements & Qualifications:

• A Bachelor's degree in Business Administration, Commerce, Finance, or a related field from a recognised university.
• Minimum of 7 years of proven experience in the banking sector in Uganda, with at least 3 years in a branch management or senior supervisory role.
• Strong leadership and people management skills with a track record of building high-performing teams.
• In-depth knowledge of Ugandan banking regulations, products, and services.
• Excellent communication, interpersonal, and problem-solving skills.
• A results-oriented individual with a strong business acumen.

What We Offer:

Equity Bank Uganda offers a competitive remuneration package commensurate with experience, including benefits such as medical insurance, a staff loan facility, and opportunities for professional growth within a leading pan-African financial group. You will be part of a forward-thinking organisation committed to transforming lives and giving back to the communities we serve.

Application Deadline: 18th December 2023

How to Apply: Interested and qualified candidates should email their application, CV, and academic documents to [careers.ug@equitybank.com](mailto:careers.ug@equitybank.com). Please quote the reference number EGH-UG-003 in the subject of your email.