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Claims Processor Job at Old Mutual Uganda in Kampala

Old Mutual Kampala, Uganda
Full-time Mid Insurance
Posted 26 December 2025
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26 December 2025
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Job Description

Claims Processor Job Opportunity at Old Mutual Uganda

Old Mutual Uganda, a leading financial services provider, is seeking a meticulous and experienced Claims Processor to join their team in Kampala. This is an excellent opportunity for a detail-oriented professional to build a career with one of Uganda's most respected insurance companies.

Job Summary

As a Claims Processor at Old Mutual Uganda, you will be responsible for the efficient and accurate handling of insurance claims. You will play a crucial role in ensuring clients receive timely and fair settlements, maintaining the company's reputation for excellent customer service in the Ugandan market.

Key Responsibilities & Duties

  • Assess the validity of insurance claims submitted by policyholders.
  • Review and verify all supporting documentation for accuracy and completeness.
  • Communicate professionally with clients, agents, and third parties regarding claim status and requirements.
  • Process claim payments accurately and in accordance with company policies and Ugandan insurance regulations.
  • Maintain detailed and organised digital and physical claim records.
  • Collaborate with the underwriting and finance departments to ensure smooth operations.
  • Identify and report any potential fraudulent claim activities.

Requirements & Qualifications

  • Diploma in Insurance, Risk Management, Business Administration, or a related field from a recognised institution.
  • Minimum of 2 years of proven experience in claims processing within the insurance sector in Uganda.
  • Strong knowledge of Ugandan insurance regulations and industry practices.
  • Exceptional attention to detail and a high level of accuracy in all tasks.
  • Excellent communication and interpersonal skills for client interaction.
  • Proficiency in Microsoft Office Suite and claims management software.
  • Strong organisational skills and the ability to manage multiple tasks efficiently.

What Old Mutual Uganda Offers

Joining Old Mutual Uganda means becoming part of a trusted brand with a strong legacy. You will receive a competitive remuneration package, opportunities for professional development and training, a supportive work environment, and the chance to grow your career in the financial services industry in Uganda.

How to Apply

Interested and qualified candidates for this Claims Processor position should submit their application through the official Old Mutual Careers Portal: Apply Here. Ensure your CV highlights your relevant experience in insurance claims processing.

Application Deadline: Apply as soon as possible. The position was posted on 28th September 2023.

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Job Summary

Type
Full-time
Experience
Mid
Category
Insurance
Location
Kampala, Uganda
Applications Closed

This job is no longer accepting applications

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