Assistant ICT Support Technician Job at Uganda Technology And Management University - Kampala

Uganda Technology And Management University (UTAMU) is seeking a dedicated Assistant ICT Support Technician to join our dynamic IT team in Kampala. This is an excellent opportunity for tech enthusiasts looking to build their career in Uganda's growing education technology sector.

As an Assistant ICT Support Technician, you will play a crucial role in maintaining our university's technological infrastructure and providing essential support to staff and students. You'll be at the forefront of ensuring smooth digital operations at one of Uganda's leading technology institutions.

Key Responsibilities:
• Provide first-line technical support to university staff and students
• Install, configure, and maintain computer hardware, software, and networks
• Troubleshoot and resolve ICT-related issues promptly
• Assist in maintaining university servers and network infrastructure
• Support e-learning platforms and digital classroom technologies
• Conduct basic user training on university systems and software
• Maintain ICT equipment inventory and documentation

Requirements:
• Diploma or Certificate in Information Technology, Computer Science, or related field
• Basic understanding of computer networks and hardware
• Familiarity with Windows and Linux operating systems
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Ability to work in a team environment
• Fresh graduates are encouraged to apply

Benefits:
• Competitive salary package
• Professional development opportunities
• Modern working environment
• Health insurance coverage
• Staff development programmes
• Exposure to cutting-edge educational technology
• Collaborative team culture

Join UTAMU and contribute to shaping Uganda's future through technology education. This position offers valuable hands-on experience and career growth in the ICT sector.