Administrative Officer Job Opportunity at C-Care IMC Arua
Job Description
C-Care IMC Arua is seeking a dedicated Administrative Officer to join our dynamic healthcare team in Arua. This is an excellent opportunity for professionals looking to build a career in healthcare administration within Uganda's growing medical sector.
As an Administrative Officer at C-Care IMC Arua, you will play a crucial role in ensuring smooth patient flow and delivering exceptional customer service. You will be the first point of contact for patients, creating a welcoming environment and maintaining positive patient interactions throughout their visit.
Key Responsibilities:
• Greet and welcome patients with professionalism and empathy
• Accurately receive, register, and direct patients to appropriate departments
• Collect and verify complete patient information for medical records
• Process patient billing and handle insurance verification procedures
• Maintain accurate billing records and ensure proper documentation
• Provide excellent customer service and address patient inquiries
• Coordinate with medical staff to ensure efficient patient flow
• Handle administrative tasks and maintain office organisation
Qualifications and Requirements:
• Diploma or degree in Business Administration, Public Administration, or related field
• Minimum 2 years experience in administrative role, preferably in healthcare
• Excellent communication and interpersonal skills
• Strong computer literacy with MS Office applications
• Knowledge of medical billing and insurance processes
• Ability to maintain confidentiality and handle sensitive information
• Customer service orientation with problem-solving skills
Benefits:
• Competitive salary package in UGX
• Professional development opportunities
• Supportive work environment
• Healthcare benefits
• Career growth in reputable healthcare organisation
• Modern working facilities
Join C-Care IMC Arua and contribute to delivering quality healthcare services to the community while advancing your administrative career in Uganda's healthcare sector.