Front Office Officer Job in Kampala, Uganda | BrighterMonday Uganda

BrighterMonday Uganda, a leading online job portal connecting employers with talent across the country, is seeking a professional and customer-focused Front Office Officer to join our team in Kampala. This is an excellent opportunity for an individual with strong interpersonal skills to be the first point of contact for our clients and visitors, creating a positive and lasting impression of our brand.

Key Responsibilities:

• Greet and welcome all visitors, clients, and candidates in a warm and professional manner.


• Manage the reception area, ensuring it is tidy and presentable at all times.


• Answer, screen, and forward incoming phone calls promptly and courteously.


• Receive, sort, and distribute daily mail and deliveries.


• Provide basic and accurate information in-person and via phone/email regarding BrighterMonday's services.


• Maintain office security by following safety procedures and controlling access via the reception desk.


• Schedule appointments and manage meeting room bookings.


• Perform other clerical receptionist duties such as filing, photocopying, and data entry.


• Assist the administrative team with various tasks as needed.

Requirements & Qualifications:

• A minimum of a Diploma in Secretarial Studies, Office Administration, Business Administration, or a related field.


• At least 1-2 years of proven work experience as a Receptionist, Front Office Representative, or similar role in Uganda.


• Proficiency in Microsoft Office Suite (MS Word, Excel, Outlook).


• Excellent verbal and written communication skills in English. Knowledge of local languages (e.g., Luganda) is an added advantage.


• Professional appearance and a friendly, positive attitude.


• Strong organisational and multitasking abilities.


• Customer service orientation and problem-solving skills.

What We Offer:

• A competitive salary and benefits package commensurate with experience.


• A dynamic and supportive work environment in the heart of Kampala.


• Opportunities for professional growth and development within a leading HR brand.


• Exposure to Uganda's vibrant job market and corporate landscape.

If you are a proactive individual with a passion for providing excellent front-line service, we encourage you to apply. Join BrighterMonday Uganda and help us create brighter futures for job seekers across the country.