Customer Relations Officer Job at Watu Uganda - Kiboga Location
Job Description
Watu Uganda is seeking a dedicated Customer Relations Officer to join our growing team in Kiboga. This is an exciting opportunity for customer service professionals looking to build their career with a leading company in Uganda.
Key Responsibilities:
- Manage customer inquiries and provide timely solutions
- Build and maintain strong customer relationships
- Handle customer complaints and resolve issues effectively
- Maintain accurate customer records and documentation
- Provide product information and support to customers
- Collect customer feedback and share with relevant departments
- Ensure customer satisfaction through excellent service delivery
Requirements:
- Diploma or degree in Business Administration, Marketing, or related field
- Minimum 1-2 years experience in customer service role
- Excellent communication and interpersonal skills
- Proficiency in English and local languages
- Strong problem-solving abilities
- Computer literacy and familiarity with office applications
- Resident of Kiboga or surrounding areas preferred
Benefits:
- Competitive salary package
- Comprehensive health insurance
- Professional development opportunities
- Positive work environment
- Career growth prospects
- Transport allowance
Join Watu Uganda and become part of a dynamic team committed to excellence in customer service. This position offers the chance to develop your skills while contributing to our mission of delivering outstanding customer experiences across Uganda.