Assistant Relationship Manager - Personal Banking Jobs in Kampala at NCBA Bank Uganda

Build Your Banking Career: Assistant Relationship Manager - Personal Banking at NCBA Bank Uganda

NCBA Bank Uganda, a leading financial institution, is seeking a motivated and customer-focused professional to join our Retail Banking team in Kampala as an Assistant Relationship Manager for Personal Banking. This is an excellent opportunity for individuals passionate about building client relationships and driving business growth in Uganda's dynamic banking sector.

Key Responsibilities & Duties:

• Support the Branch Manager and Relationship Managers in managing and growing the personal banking portfolio.
• Proactively engage with existing and potential customers to understand their financial needs.
• Promote and cross-sell the bank's personal banking products, including savings accounts, loans, mortgages, and insurance.
• Provide exceptional customer service, ensuring client queries and issues are resolved promptly and efficiently.
• Assist in preparing customer credit proposals and ensuring adherence to the bank's policies and regulatory requirements.
• Maintain accurate customer records and contribute to achieving the branch's sales targets and objectives.
• Stay updated on market trends and competitor activities within the Ugandan financial landscape.

What We Are Looking For (Requirements):

• A Bachelor's degree in Business Administration, Commerce, Finance, Marketing, or a related field from a recognised institution.
• Minimum of 2 years of relevant experience in retail banking, sales, or customer relationship management within Uganda.
• Strong understanding of personal banking products and services.
• Excellent communication, interpersonal, and negotiation skills.
• Proven ability to build and maintain strong client relationships.
• Results-oriented with a demonstrated track record in meeting sales targets.
• Proficiency in Microsoft Office Suite and core banking systems.

Why Join NCBA Bank Uganda?

• Be part of a reputable and growing pan-African banking group.
• Receive a competitive remuneration package and benefits.
• Access structured training and clear career progression paths within the banking industry.
• Work in a professional and supportive environment in the heart of Kampala.
• Opportunity to make a tangible impact by helping Ugandans achieve their financial goals.

If you are a driven professional ready to take the next step in your banking career, we encourage you to apply. This role is ideal for someone looking to grow into a full Relationship Manager position.

To Apply: Interested and qualified candidates should submit their applications through the official NCBA Bank Uganda careers portal at: https://ug.ncbagroup.com/job-openings/

NCBA Bank Uganda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.